INTERVIEW: CBA Digital Proposition

By the end of 2016, private sector credit growth in Kenya had fallen to just over 4.3%, levels not seen in nearly a decade. For some banks, fresh lending is growing at an even slower pace, as measured since last August. Some banks, however, are doubling down on mobile banking and lending. Barely a week ago, Commercial Bank of Africa, launched Loop, a platform which aims to bring another 1 M new customers on board, and nearly $ 300 M in deposits over the next 3 years. Ramah Nyang's conversation with the Group Managing Director, however, started by looking at if Kenya's rate caps has made it much harder for the bank to deal with a surge in net non-performing loans, which had more than doubled to nearly $ 32 M, by end September.