AI adoption rises in governments, but citizen satisfaction lags

Your video will begin in 5
Skip ad (0)

Members don't see these ads. Sign up or log in with Google or Twitter.
Published
A new report by Accenture and the World Governments Summit Organisation examines how governments are using artificial intelligence to transform public services.

Titled Getting to the Five-Star Review: How Governments Can Use AI to Build Trusted Service at Digital Speed, the study introduces the Accenture AI Proactivity Index, a framework developed to assess how effectively governments use AI to anticipate citizen needs, empower frontline employees and build trust.
Be the first to comment